Anima runs a 24/7 support line for every machine in Kyiv Oblast. If a machine breaks down, we send a technician or swap in a replacement machine within 24 hours — same-day wherever possible — so service almost never stops. Between visits, our team follows a weekly schedule of resupply and quality checks, and built-in water filtration plus routine maintenance prevent most failures before they start. Pricing is an individual quote based on your volume, with a free 14-day trial and no prepayment required. Support & SLA →
Source: Anima Volitiva operations experience serving HoReCa, offices and retail across Kyiv & Kyiv Oblast (2026).
Free B2B coffee assessment for your Kyiv or Kyiv-Oblast location — we answer everything, specifically.