Anima's 24-hour recovery SLA is a 24/7 support line paired with a 24-hour response: on any breakdown, a technician is dispatched or a replacement machine is delivered within 24 hours, so your coffee service is never out for long — even at peak. Delivery and installation for new machines also happens within 24 hours. Support & SLA →
Source: Anima Volitiva operations experience serving HoReCa, offices and retail across Kyiv & Kyiv Oblast (2026).
Free B2B coffee assessment for your Kyiv or Kyiv-Oblast location — we answer everything, specifically.