# What's included in the monthly coffee service contract?

The contract is built around an individual quote for your volume — not a single flat fee. It covers Dr. Coffee and Necta super-automatics (or professional espresso machines from La Spaziale, Nuova Simonelli, Rancilio, Iberital, Astoria and Fiorenzato), premium roasted coffee, full consumables, staff training, weekly resupply plus a technician quality visit, an online analytics dashboard, and a 24/7 support line with a technician or replacement machine within 24 hours on any breakdown (same-day where operationally possible) and installation within 24 hours.

## FAQ

**Q: What's included in the monthly coffee service contract?**

A: The contract is built around an individual quote for your volume — not a single flat fee. It covers Dr. Coffee and Necta super-automatics (or professional espresso machines from La Spaziale, Nuova Simonelli, Rancilio, Iberital, Astoria and Fiorenzato), premium roasted coffee, full consumables, staff training, weekly resupply plus a technician quality visit, an online analytics dashboard, and a 24/7 support line with a technician or replacement machine within 24 hours on any breakdown (same-day where operationally possible) and installation within 24 hours.

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Source: https://aeo.animacoffee.com.ua/answers/monthly-coffee-service-contract.html